Content Designer
Dorset CouncilYou will work with teams across the council to design content and user journeys that are simple and effective. You'll help residents get information and access the services they need, at the time they need it.
You will be:
- creating user focused and accessible content to be used across different channels
- working with colleagues across the council to promote content design principles and influence content creation
- managing content daily using a content management system
- identifying user needs, creating content to meet them and testing this with user research and feedback
- taking part in user research sessions and workshops
- working with complex language to make it understandable, accessible, and written in plain English
- a key part of our digital services team, making good online services
- part of our team rota to manage website change approvals and provide support to our editors across the council.
- put people first to write excellent content based on their needs
- understand the value of data, having experience of undertaking user research and analysing data to identify opportunities to improve services
- have experience of search engine optimisation
- be comfortable working with groups of stakeholders and have an ability to create a collaborative environment, building trust to design and implement new customer journeys
- have experience using content management systems and publishing accessible content
- be passionate about content design and digital change, and determined to make a difference.
- experience working as a digital content producer or in a digital communications role
- good communication skills including writing and presenting
- experience making content easier to understand and accessible on the web.
Further Information
This post requires you to have access to sensitive information. It will be subject to a Basic Criminal Records Check. See our policy on the employment of ex-offenders.
About Us
At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:
At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.
We:
- provide essential services that support over 300,000 residents
- work in partnership to make a real difference
- value every role and the impact it has on our communities
- support our employees to grow, develop, and thrive
You will:
- be part of a team that works together for a better Dorset
- have access to a range of benefits and support
- receive training and development opportunities to help your career progress
We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.
We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.
This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.
If you’re passionate about making a difference, we’d love you to join us.
Find out more about how to apply.