Human Centred Design - Product Designer

Position Description:

OAt CGI, we design digital products that deliver meaningful outcomes for our clients and their users. As a Product Designer, you will play a pivotal role in shaping end-to-end experiences—from discovery through to delivery—ensuring solutions are desirable, feasible, and commercially viable. You will translate insight into action, crafting accessible, coherent journeys across platforms while influencing product strategy and measurable business value. Working at the heart of multidisciplinary teams, you will take ownership of complex workstreams, apply creative thinking to solve real-world challenges, and contribute to innovative solutions that drive transformation—supported by a collaborative culture that empowers you to make a lasting impact.
CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position.

Your future duties and responsibilities:

In this role, you will lead the successful delivery of product design across a defined workstream, shaping discovery and translating research insights into clear opportunity areas, hypotheses, and validated solutions. You will define end-to-end user journeys, information architecture, interaction patterns, and scalable UI components that deliver accessible, coherent experiences across devices and platforms.

You will work closely with researchers, engineers, product owners, and stakeholders to ensure solutions balance user desirability, technical feasibility, and commercial viability. You will plan and measure research and experimentation, define success metrics, and demonstrate impact through evidence-led reviews. Alongside owning UX/UI debt and design quality assurance, you will coach less experienced designers and contribute to the continuous evolution of design systems and best practice—taking responsibility for outcomes while being supported by a collaborative, multidisciplinary environment.

Key responsibilities:
Shape & Lead discovery activities, translating insights into validated design opportunities
Design & Deliver end-to-end journeys, information architecture, and scalable UI patterns
Prototype & Test concepts at appropriate fidelity to validate hypotheses and reduce risk
Partner & Align with engineering to ensure seamless handover and build quality
Measure & Demonstrate impact through defined leading and lagging indicators
Own & Improve UX/UI debt, design QA, and continuous experience optimisation
Facilitate & Collaborate in co-design workshops and multidisciplinary teams
Coach & Support junior designers to elevate team capability

Required qualifications to be successful in this role:

You will bring proven experience leading end-to-end product design for complex features or product areas, ideally within client-facing delivery environments. You will combine strong product thinking with research expertise, interaction design capability, and the ability to clearly articulate the business value of design decisions to stakeholders.

Essential qualifications and experience:
You should have demonstrable experience leading product design across discovery to delivery
Strong portfolio showcasing complex journeys, scalable IA, and robust UI systems
Proven ability to plan and conduct design research and experiments
Experience defining and measuring product success metrics
Strong collaboration skills across product, engineering, and stakeholder groups
Experience acting as a primary point of contact for product design in client-facing environments
Solid understanding of accessibility standards and design systems

#LI-LH

Skills:

• Operational Research (Intel)
• Process Management
• UX design
• UX requirements

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.