UX Designer (Hybrid)

Position Overview 

The UX Designer at Lumivero is a generalist, curious, and growth-oriented design contributor who thrives in a fast-moving, multi-product environment. Reporting directly to the Sr. UX Designer, this role supports the design and continuous improvement of user experiences across Lumivero’s core desktop application portfolio — including NVivo, ATLAS.ti, Citavi, @RISK, and Predict — as well as our emerging AI-native products. 

This is not a single-product role. You will float across teams and codebases, adapting quickly to different product contexts and user audiences. You will be embedded within the Marketing & Product team and work closely with Development stakeholders to ensure our digital experiences are intuitive, on-brand, and user-centred. Success in this role requires genuine curiosity, a willingness to learn, and an eagerness to grow your skills in an AI-native design environment.

This is an excellent opportunity for someone early in their UX career who wants broad exposure across a diverse product portfolio, mentorship from an experienced Sr. UX Designer, and the chance to develop their craft at the intersection of research, design, and emerging AI tools. 

**A requirement of 1-3 days in our London office is expected 

Key Responsibilities 

User-Centred Design 

• Assist in the design of intuitive, inclusive, and user-friendly interfaces across multiple product areas, adapting your approach to suit each product’s unique context and user base. 

• Translate research findings and business requirements into wireframes, prototypes, and high-fidelity designs under the guidance of the Sr. UX Designer. 

• Contribute to and maintain design systems and pattern libraries, ensuring visual consistency across products. 

• Apply best practices in interaction design, accessibility (WCAG standards), and responsive design, with a willingness to learn product-specific standards as needed. 

• Assist in designing UX flows and interface components for AI-native product features, with an interest in exploring how AI can enhance user experience. 

Research & User Insights 

• Support discovery research and usability studies to understand user behaviours, needs, and pain points across different product audiences. 

• Assist in conducting usability testing and iterative validation to inform design decisions. 

• Help analyse customer feedback, survey data, and UX metrics to surface actionable insights for continuous improvement. 

• Contribute to synthesising and presenting research findings to stakeholders in a clear and compelling way. 

Cross-Functional Collaboration 

• Work alongside Product Managers, Developers, and Subject Matter Experts across multiple product teams in an agile design environment. 

• Communicate design intent clearly through documentation, prototypes, and presentations tailored to different audiences. 

• Advocate for the user perspective in cross-functional discussions, balancing usability with technical and business constraints. 

• Participate in design reviews and feedback sessions with the Sr. UX Designer, actively incorporating guidance to grow your skills. 

Adaptability & Continuous Learning 

• Embrace working across different codebases and product environments, learning each product’s design conventions and technical constraints with curiosity and openness. 

• Actively explore and apply AI-native tools and workflows in your design practice (e.g., using AI for rapid prototyping, content ideation, or user research synthesis). 

• Stay current with UX trends, emerging design tools, and best practices — bringing relevant ideas back to the team. 

• Demonstrate a growth mindset: seek feedback proactively, reflect on your work, and continuously develop your skills. 

Required Qualifications & Education 

• 1–3 years of professional UX design experience 

• A portfolio demonstrating your design process and the ability to create user-centered solutions — quality and thinking matter more than volume. 

• Familiarity with industry-standard tools (Figma, Sketch, Adobe XD, Miro, or equivalent). 

• A basic understanding of design-thinking and human-centered design principles. 

• Strong communication skills and the ability to present and discuss your design decisions with confidence. 

• Comfort working independently while knowing when to ask for guidance; able to manage your time across multiple projects. 

• Eligibility to work in the UK; based in or willing to relocate to the London area. 

Nice to Have 

• Exposure to desktop application or B2B enterprise software design. 

• An interest in or basic knowledge of front-end development (HTML/CSS/JavaScript) or working within component-based design systems and maintenance 

• Experience or genuine curiosity about designing for AI-native products or AI-assisted workflows. 

• Familiarity with agile or sprint-based product development processes. 

• Experience with quantitative or qualitative research tools (e.g., UserTesting, Lookback, Hotjar, or similar). 

• Experience working across multiple products or codebases simultaneously. 

What We Offer 

• Direct mentorship and day-to-day guidance from a Senior UX Designer, with a clear path to develop your skills and take on more ownership over time. 

• Broad exposure across a diverse, established product portfolio spanning qualitative research, statistical analysis, and AI-native applications. 

• A hybrid working environment based in London — split between home and our London office. 

• The opportunity to work at the forefront of AI-native product design within a growing, global software company. 

• A collaborative, inclusive team culture that values curiosity, continuous improvement, and diverse perspectives.