(Belfast based – hybrid, 3 days in the office)
We’re currently recruiting a Lead Product Designer to join our team.
As Lead Product Designer you will play a senior, hands-on role in shaping how our product looks, feels and works across app and web. You will help lead the design of intuitive, trusted experiences for club officials, coaches and parents — people who care deeply about football, have limited time, and rely on TFP to keep their clubs running smoothly.
You will provide design leadership across the product, working closely with our existing team across Product, Engineering and Marketing. You will play an important role in how TFP continues to evolve as a product-led organisation.
This role exists because design and experience are central to our mission.
Company Purpose
To help communities build sustainable grassroots football clubs by revolutionising club management, finance, governance, safeguarding and communication.
We build people-first technology that reduces admin, builds trust, and supports clubs to thrive — not just survive.
Main Responsibilities
Lead product design and provide design leadership
You will take ownership of product design direction while remaining actively involved in delivery.
- Own and evolve the end-to-end product design and experience vision across mobile and web, ensuring it is translated into high-quality, shipped product experiences.
- Translate product strategy and customer needs into clear, intuitive journeys and interfaces.
- Provide clear design direction and ensure consistency, quality and usability across the product.
- Balance strategic thinking with hands-on design contribution, designing, prototyping and iterating where it adds the most value.
Embed strong design practice
- Establish and maintain strong design practices across research, discovery, testing and iteration.
- Ensure design is embedded early in product thinking and delivery, not added late.
- Support and develop design capability, setting clear expectations for quality, collaboration and outcomes.
- Continuously review and improve how design work is delivered as the product and team grow.
Act as a senior design voice within Product
- Represent design confidently in cross-functional and senior product discussions.
- Help frame design decisions in terms of customer impact, trade-offs and delivery implications.
- Be accountable for moving design decisions forward and ensuring they result in shipped outcomes, not just concepts or artefacts.
- Contribute actively to product discussions around sequencing, priorities and trade-offs.
Be outcome-driven, customer-led and empathetic
- Work closely with Product and UX colleagues to ensure design decisions support real customer outcomes, not just feature delivery.
- Demonstrate deep customer empathy, especially for volunteer-led clubs operating under time pressure and complexity.
- Be genuinely curious about how clubs, coaches and parents experience football off the pitch — and design with that reality in mind.
- Embed customer insight into everyday work through research, testing and regular engagement with real users.
- Use qualitative insight and product data together to inform, validate and continuously improve design decisions.
Collaborate across the business
- Partner closely with Product, Engineering and our Go-To-Market team to deliver coherent, joined-up experiences.
- Help raise the overall design and UX maturity of TFP in a practical, delivery-focused way.
- Bring a collaborative, pragmatic approach to cross-functional work.
What we’re looking for
- Proven experience leading product design and UX in a SaaS or platform environment. Typically 8–10+ years’ experience, or equivalent.
- Comfortable operating as a senior designer who combines design leadership with hands-on delivery.
- Strong collaboration skills with Product and Engineering at senior level.
- Strong customer empathy, with the ability to design for users who care deeply but have limited time.
- Comfortable evolving existing ideas and direction based on insight, delivery and learning.
- Experience designing for complex workflows, multi-persona products or compliance-heavy environments is a strong advantage.
- A genuine interest in sport — particularly football — and an appreciation of the role grassroots clubs play in their communities.
Why TeamFeePay
- This is a senior role with real influence over product experience.
- You will work on a product that genuinely impacts communities and volunteers.
- It presents the opportunity to shape how design operates and delivers value at TeamFeePay.
- You will be joining a collaborative, product-led culture based in our Belfast HQ, with flexibility built in.