Jack & Jill/External ATS logo

Product Design Owner at SaaS platform for hospitality operations

Jack & Jill/External ATS
Full-time
On-site
London, London, United Kingdom
Product & Industrial Design

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network


The next step is to speak to Jack.


Product Design Owner

Company Description: SaaS platform for hospitality operations

Job Description:
Join a high-growth startup as a hybrid Product Design Owner, bridging the gap between elegant UI/UX and technical delivery. You will own feature outcomes from Figma concepts to final engineering handoff, conducting user research and managing delivery workflows to streamline operations for enterprise hospitality clients across thousands of locations globally.

Location: London, UK

Why this role is remarkable:

  • Significant autonomy to make real-time product trade-offs and drive the roadmap without bureaucratic back-and-forth

  • Opportunity to shape the operating system of a traditional industry currently undergoing a massive AI-driven digital transformation

  • Work on complex, mission-critical operational challenges for well-known enterprise brands in a fast-paced, high-impact environment

What you will do:

  • Design end-to-end features in Figma and maintain a scalable design system for mid-market and enterprise users

  • Write detailed technical requirements and acceptance criteria in Linear to ensure seamless engineering implementation

  • Conduct direct and asynchronous user research with restaurant managers to validate prototypes and solve operational pain points

The ideal candidate:

  • Proven experience in a hybrid role shipping real-world products where you managed both design and delivery workflows

  • Pragmatic mindset with the ability to balance high-fidelity design with the necessity of shipping functional updates quickly

  • Strong technical literacy, comfortable discussing constraints with engineers and potentially building prototypes using modern frontend libraries

Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps
Step 1. Visit our website
Step 2. Click 'Talk to Jack'
Step 3. Talk to Jack so he can understand your experience and ambitions
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction
Step 6. If not, Jack will find you excellent alternatives. All for free

We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description
We appreciate this can make them look a bit suspect, but there isn't much we can do about it
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free